Frequently Asked Questions

Everything you need to know about shopping at VAMA Mall

What is the standard shipping time for orders?

We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on your location.

How do I process a return or exchange?

VAMA Mall offers a 30-day hassle-free return policy. Ensure the items are unworn and have the original tags attached, then visit our returns portal to generate a prepaid shipping label.

How can I find the right size for me?

Each product page features a detailed 'Size Guide' button with exact measurements in inches and centimeters. We recommend comparing these to your own measurements for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to follow your package's journey in real-time.

Are the materials used in VAMA Mall collections sustainable?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable linen, as indicated in the product descriptions.